IMIGOMO YENKONZO
Le Migomo Yesevisi ilawula ubudlelwano phakathi EzVerso futhi ikhasimende ngalinye lisebenzisa amasevisi ethu. Babeka imigomo evamile yomthetho esebenza ekusingatheni kwethu iwebhu, i-cloud computing, iseva, i-imeyili, isizinda, othengisa umkhiqizo okwesibili, indawo, kanye nezinsizakalo ezihlobene.
Le Migomo Yesevisi kumele ifundwe kanye neyethu Imigomo Yesevisi enemininingwane, Inqubomgomo Yokusetshenziswa Eyamukelekayo, futhi Inqubomgomo yobumfihlo. Uma kunokungqubuzana phakathi kwale Migomo Yesevisi kanye Nemigomo Enemininingwane ngokuhlobene nesevisi ethile, Imigomo Enemininingwane izosebenza kulelo zinga.
Igcine ukubuyekezwa: Agasti 2025
Izinguqulo zangaphambilini: February 2016, July 2014, July 2013, August 2011
1. Isingeniso
EzVerso inikeza ukusingathwa kwewebhu, i-cloud computing, iseva, ingqalasizinda, isizinda, i-imeyili, kanye namasevisi ahlobene aku-inthanethi kumakhasimende. Wonke amasevisi anikezwa ngaphansi kwale Migomo Yesevisi kanye nanoma yiziphi izinqubomgomo ezengeziwe noma imigomo ethile yesevisi esebenzayo.
2. Izincazelo
Kule Migomo Yesevisi, amagama anosonhlamvukazi anezincazelo ezichaziwe. Amagama ebunyeni ahlanganisa ubuningi futhi okuphambene nalokho, lapho umongo uvumela khona.
| Izwi | Incazelo |
|---|---|
| Isivumelwano | Le Migomo Yesevisi, Imigomo Yesevisi enemininingwane, Inqubomgomo Yokusetshenziswa Okwamukelekayo, Inqubomgomo Yobumfihlo, kanye nanoma yimiphi eminye imigomo eqondene nesevisi ethile ehlanganiswe yisithenjwa. |
| Ikhasimende | Noma yimuphi umuntu, ibhizinisi, ukwethenjwa, ubambiswano, inhlangano, noma ibhizinisi elisemthethweni elisebenza noma elisebenzisa amasevisi ethu. |
| Idatha Yekhasimende | Noma yiliphi igama lomsebenzisi, iphasiwedi, ikheli le-imeyili, imininingwane yokufinyelela, imininingwane yokumisa, noma olunye ulwazi lwe-akhawunti olunikezwe iKhasimende mayelana namasevisi. |
| Imigomo enemininingwane | Imigomo Yesevisi enemininingwane ehlanganisa le Migomo Yesevisi futhi ebusa amasevisi ngamanye noma izigaba zesevisi ngemininingwane eyengeziwe. |
| Services | Noma yikuphi ukusingathwa, i-cloud computing, iseva, isitoreji, inethiwekhi, isizinda, i-imeyili, umthengisi, indawo, isevisi ephethwe, noma isevisi ehlobene ehlinzekwa ngu EzVerso. |
| Wena / Wakho | Ikhasimende, okuhlanganisa nanoma yimuphi ummeleli ogunyaziwe omele Ikhasimende. |
| Thina / Thina / Okwethu | EzVerso. |
3. Ububanzi kanye Nokuhlelwa Kokuqala
3.1. Le Migomo Yesevisi ibusa ubudlelwano obujwayelekile benkontileka phakathi kwakho nawe EzVerso.
3.2. Imigomo enemininingwane yengeza le Migomo Yesevisi futhi ibhekana nezigaba ezithile zomkhiqizo nesevisi ngokuningiliziwe.
3.3. Ngaphandle kwalapho sisho okuhlukile, uma kunokungqubuzana kwencazelo, ukulandelana okulandelayo kuzosebenza:
- Imigomo Yesevisi enemininingwane
- Le Migomo Yesevisi
- Inqubomgomo Yokusetshenziswa Eyamukelekayo
- Inqubomgomo yobumfihlo
- Noma iyiphi inqubomgomo eyengeziwe noma idokhumenti eqondene nesevisi ethile esiyifaka ngokucacile ngereferensi
4. Izinguquko Kwimibandela
4.1. Singase sichibiyele le Migomo Yesevisi, Imigomo Enemininingwane, noma izinqubomgomo zethu ezihlobene ngezikhathi ezithile.
4.2. Izinguqulo ezibuyekeziwe zizoshicilelwa kuwebhusayithi yethu noma zenziwe zitholakale ngemigudu yethu yokuxhumana esemthethweni.
4.3. Kuyisibopho sakho ukubuyekeza imigomo nezinqubomgomo ezibuyekeziwe ngezikhathi ezithile.
4.4. Uma uqhubeka nokusebenzisa amasevisi ngemva kokuthi isibuyekezo siqale ukusebenza, uzothathwa njengowamukele imigomo ebuyekeziwe, ngokwezinga elivunyelwe umthetho.
5. Isimo Negunya Lekhasimende
5.1. IKhasimende kungaba umuntu oyedwa, inkampani, inkampani eseduze, i-trust, ubambiswano, inhlangano, noma enye inhlangano eyaziwayo esemthethweni noma yezohwebo.
5.2. Uma noma yimuphi umuntu engena kulesi sivumelwano egameni lomunye umuntu noma inhlangano, lowo muntu uqinisekisa ukuthi unegunya lokwenza kanjalo.
5.3. Singase sicele ubufakazi begunya, umazisi, noma amanye amadokhumenti asekelayo nganoma yisiphi isikhathi.
5.4. Uma wena noma ummeleli wakho ehlinzeka ngolwazi olunganembile, olungaphelele, noma oludukisayo, singase sikuthathe lokho njengokwephulwa komthetho futhi singamisa noma sinqamule amasevisi ngokushesha.
6. Ukuqala Nobude besikhathi
6.1. Isicelo sakho sezinsizakalo siwumnikelo wokwenza inkontileka nathi.
6.2. Isivumelwano siqala lapho samukela i-oda lakho futhi senza isevisi isebenze, noma senza isevisi itholakale kuwe.
6.3. Ukuqinisekiswa kwe-oda okuzenzakalelayo, iziqinisekiso zenkokhelo, noma ukuvuma ukutholwa akusho ngempela ukuthi Isivumelwano sesiphothuliwe.
6.4. Isivumelwano siqhubeka size siqedwe ngokuvumelana nale Migomo Yesevisi noma Imigomo Enemininingwane esebenzayo.
7. Imali Yesevisi kanye Nezinkokhelo
7.1. Kufanele ukhokhe zonke izinkokhelo zesevisi, izinkokhiso, izintela, izintela, izindleko zokusebenzisa, izinkokhelo zokusetha, izindleko zokusebenzisa ngokweqile, kanye nanoma imaphi amanye amanani okumele akhokhelwe ngamasevisi ngosuku lomnqamulajuqu oluboniswa ku-invoyisi.
7.2. Amasevisi akhokhiswa ngokuvumelana nomjikelezo wokukhokha, imvamisa yokukhokha, kanye nesakhiwo samanani esisebenza kusevisi ekhethiwe.
7.3. Singase sikhiphe ama-invoyisi nge-elekthronikhi, futhi ngoku-oda noma ukusebenzisa amasevisi ethu uyavuma ukwamukela ama-invoyisi, izaziso, izitatimende, nokuxhumana okuhlobene ngekhompiyutha.
7.4. Lapho kufanele khona, kufanele ugcine indlela yokukhokha evumelekile noma uhlelo lokudonswa kwemali okwamukelekayo kithi. Izinkokhelo ezinqatshiwe noma ezihlulekile zingaheha ezinye izinkokhelo.
7.5. Singase sichibiyele izintengo, izinkokhelo eziphindelelayo, noma izinkokhiso zesevisi ngokunikeza isaziso ngewebhusayithi yethu, Indawo Yeklayenti, ama-invoyisi, i-imeyili, ikhotheshini, noma ezinye iziteshi zokuxhumana ezisemthethweni.
7.6. Ngaphandle kwalapho kushiwo ngenye indlela, izinkokhelo azihlanganisi i-VAT, intela yokuthengisa, noma izintela ezifanayo, ezihlala zikhokhwa nguwe lapho kufanele khona.
8. Ukukhokha Sekwephuzile kanye nama-Akhawunti Adlulelwe yisikhathi
8.1. Uma noma iyiphi i-invoyisi ingakhokhiwe ngosuku olunqunyiwe, iba sekwephuzile ngaso leso sikhathi.
8.2. Uma i-akhawunti yakho isidlulelwe yisikhathi, singase simise okwesikhashana, sikhawule, sikhubaze, sinqabe ukuvuselelwa, silahle ukudluliswa kwemfucuza, noma sinqamule noma iyiphi isevisi ethintekile.
8.3. Singase futhi sikhokhise izimali zokukhokha sekwephuzile, izimali zokuqondisa, izinkokhelo zokubuyisela, izinkokhelo zobungozi, noma ezinye izinkokhiso ezihlobene nokuzenzakalelayo, ezingaba ezinkulu futhi ezingalingana noma zeqe u-100% yenani le-invoyisi elidlulelwe yisikhathi.
8.4. Ukumiswa noma ukupheliswa akusikhanseli isikweletu. Uhlala unesibopho sawo wonke amanani angakhokhiwe kanye nanoma yiziphi izindleko ezihlobene zomthetho, zokuphatha, zokulandelela, noma zokuqoqwa.
9. Ukubuyiselwa imali
9.1. Ukubuyiselwa kwemali akuzenzeki.
9.2. Ngaphandle uma sisho okuhlukile, amanani asevele ekhokhiwe ngokuvamile awabuyiselwa.
9.3. Amalungelo okubuyiselwa imali, amalungelo okukhansela, izikhathi zokubuyiselwa kwemali, amakhredithi esevisi, nezindleko ezingabuyiswa kusingathwa ngakho ngokugcwele Emigomeni Yesevisi enemininingwane.
10. Ukuqapha kanye Nokuqukethwe
10.1. Siqapha ingqalasizinda yethu, amasistimu, izinkundla, kanye nezindawo zesevisi ngezinjongo zokusebenza, ukuphepha, ukuthobela, kanye nezinjongo zokuvimbela ukuhlukumeza.
10.2. Asikuvumeli, ukukwamukela, noma ukuzibophezela ngokuqukethwe kwamakhasimende ngoba nje kusingathwa noma kuhanjiswa kusetshenziswa izinsiza zethu.
10.3. Uma ngokuphusile sikholelwa ukuthi okuqukethwe, umsebenzi, noma ukuxhumana kwephula umthetho, izinqubomgomo zethu, inqubo evumelekile yokwehlisa, noma amalungelo abanye, singase siphenye futhi sithathe izinyathelo ezifanele, ezihlanganisa ukususwa, ukumiswa, ukudalulwa, ukukhawulelwa, noma ukudluliselwa kwabasemagunyeni lapho kudingekile noma kufaneleka khona.
11. Ezokuphepha
11.1. Unesibopho sokuvikela Idatha yakho Yekhasimende, okuhlanganisa amagama abasebenzisi, amagama ayimfihlo, okhiye be-API, nemininingwane yokufinyelela i-akhawunti.
11.2. Kufanele usazise ngokushesha uma ukholelwa ukuthi i-akhawunti yakho, imininingwane, amasistimu, amawebhusayithi, noma amabhokisi emeyili ekonakalisiwe.
11.3. Singathatha noma isiphi isenzo esisibona sibalulekile ukuze silondoloze ukuvikeleka, ukwethembeka, nobuqotho bengqalasizinda yethu, amasevisi, amakhasimende, nesithunzi.
12. Izipele kanye Nokubuyiselwa Kwenhlekelele
12.1. Kufanele uhlale ugcina izipele zakho zedatha ebalulekile.
12.2. Ngisho nalapho izinsiza zokulondoloza noma eziphethwe zitholakala, asiqinisekisi ukuthi noma iyiphi ikhophi yasenqolobaneni, ukugcinwa, ukubuyisela, noma inqubo yokubuyisela iyohlala iphumelela.
13. Iziqinisekiso kanye Nesisekelo Sesevisi
13.1. Sihlose ukuhlinzeka ngezinsizakalo sisebenzisa izinsiza ezifanele, ingqalasizinda, izinhlelo kanye nezinqubo zokusebenza.
13.2. Ngaphandle kwalapho sisho ngokucacile okuhlukile ngokubhala, izinsiza zinikezwa ku- "njengoba kunjalo" futhi “njengoba kutholakala” isisekelo.
13.3. Ngokwezinga eliphezulu elivunyelwe umthetho, asiwafaki wonke amawaranti esingawanikezanga ngokubhaliwe.
14. Impahla Yengqondo
14.1. Ugcina amalungelo akho kokuqukethwe kwakho, kuncike kunoma imaphi amalungelo osinikeza wona njengoba kudingeka ukuze sihlinzeke ngamasevisi.
14.2. Awutholi noma yimaphi amalungelo ku-software yethu, izinhlelo, ingqalasizinda yenethiwekhi, izindlela, izimpawu zokuhweba, ukumaketha, imiklamo, imibhalo, noma enye impahla eqanjiwe ngenxa nje yokuthi usebenzisa amasevisi.
14.3. Akumele usebenzise amamaki ethu noma uphawu ngaphandle kwemvume ebhaliwe ngaphambilini.
15. Ukumiswa kanye Nokuqedwa
15.1. Singase simise okwesikhashana noma sinqamule noma iyiphi isevisi uma wehluleka ukukhokha amanani okufanele uwakhokhe, wephula lesi Sivumelwano, wephula izinqubomgomo zethu, udale ingcuphe yezomthetho noma yezokuvikela, usebenzise kabi amasevisi, noma usebenzise amasevisi ngezinjongo ezingekho emthethweni, ezihlukumezayo, noma ezinqatshelwe.
15.2. Lapho izimo zisivumela, singase sinikeze isaziso ngaphambi kokumiswa noma ukuyekiswa, kodwa asibophekile ukwenza kanjalo lapho kudingeka khona isinyathelo esisheshayo.
15.3. Unganqamula isevisi ngokulandela indlela yokukhansela esiyicacisayo, okuhlanganisa ngendawo Yeklayenti noma ngosekelo lwethu olusemthethweni noma iziteshi zokuxhumana ezikhokhayo lapho kufanele khona.
16. Force Majeure
16.1. Asinacala ngokwehluleka noma ukubambezeleka okubangelwe izehlakalo ezingaphezu kwamandla ethu anengqondo, okuhlanganisa izinhlekelele zemvelo, umlilo, izikhukhula, iziyaluyalu zomphakathi, impi, ubuphekula, ukuphazamiseka kwabasebenzi, ukwehluleka kwezinsiza, isenzo sikahulumeni, ukunqamuka komfula, noma ukwehluleka kwengqalasizinda yenkampani yangaphandle.
17. Ukuxazulula Izingxabano
17.1. Uma kuphakama ingxabano, abathintekayo kufanele baqale bazame ukuyixazulula ngesaziso, ingxoxo, nokuxoxisana.
17.2. Uma ukuxoxisana kwehluleka, ingxabano ingase iqhubekele ekulamuleni bese kuba ukulamula nanoma iyiphi enye inqubo yengxabano echazwe emigomeni yomthetho esebenzayo.
17.3. Lapho umthetho noma imigomo esebenzayo icacisa inkundla, indawo, ulimi, noma imithetho yokuxazulula izingxabano, leyo izosebenza.
18. Umkhawulo Wesikweletu
18.1. Ngokwezinga eliphezulu elivunyelwe umthetho, asinasibopho sokulahlekelwa okungaqondile, kwengozi, okulandelanayo, okukhethekile, okujezisayo, noma komnotho, okuhlanganisa ukulahlekelwa inzuzo, ukulahlekelwa imali engenayo, ukulahlekelwa ithuba, ukulahlekelwa umusa, ukulahlekelwa idatha, noma ukuphazamiseka kwebhizinisi.
18.2. Lapho isikweletu singenakukhishwa khona ngokusemthethweni, isikweletu sethu sikhawulelwe njengoba kushiwo Emigomeni Enemininingwane esebenzayo noma imigomo eqondene nesevisi ethile.
19. Izaziso
19.1. Singase sikunikeze izaziso nge-imeyili, ngendawo Yeklayenti, ngomlayezo we-invoyisi, noma ngezinye iziteshi zokuxhumana ezisemthethweni ezihlobene ne-akhawunti yakho.
19.2. Kufanele uqinisekise ukuthi imininingwane yakho yokuxhumana ihlala inembile futhi isesikhathini samanje.
19.3. Izaziso ezisemthethweni kithi kufanele zithunyelwe kusetshenziswa imininingwane yokuxhumana esemthethweni esiyishicilelayo ngezikhathi ezithile.
20. Jikelele
20.1. Lesi sivumelwano sihlanganisa isivumelwano esigcwele phakathi kwezinhlangano maqondana namasevisi, kuncike kunoma iyiphi idokhumenti efakwe ngokucacile ngereferensi.
20.2. Uma noma yikuphi ukunikezwa kutholakala kungavumelekile, akukho emthethweni, noma kungaphoqeleleki, ingxenye esele yeSivumelwano izoqhubeka nokusebenza.
20.3. Noma yikuphi ukuzinelisa, ukubambezeleka, noma ukwehluleka kwethu ukuphoqelela ilungelo akusho ukuhoxiswa kwalelo lungelo.
20.4. Umthetho olawula lesi sivumelwano, kanye nenkundla noma indlela yokuxazulula izingxabano, kuzoba njengoba kushiwo emigomeni yezomthetho esebenzayo noma njengoba kudingwa umthetho.
20.5. Izigaba okufanele ngokwemvelo yazo ziqhubeke nokunqanyulwa zizoqhubeka zisebenza ngemva kokuqedwa.
