INCHUBOMGOMO YEKUSEBENTISA LEYEMUKELEKILE
Kugcine kubuyeketwa: 14 Indlovana 2026
LeNchubomgomo Yekusebentisa Lokwemukelekako (“AUP”) ichaza imisebenti kanye nalokucuketfwe lokungavunyelwe etinsizeni letiniketwa ngu . Sive Setfu Tisombululo Te-ICT (Pty) Ltd, kuhweba njenge Sive.Host (“Sive.Host”, “tsi”, “tsi”, “tetfu”). Le-AUP iyincenye yeMibandzela yetfu Yekusebentisa kanye neMibandzela Yekusebentisa Lenemininingwane.
Tonkhe tinsita letiniketwa yi-Sive.Host tingasetjentiselwa tinjongo letisemtsetfweni kuphela. Awuvunyelwe kusebentisa tinsita tetfu, inethiwekhi, tinhlelo, sakhiwonchanti, nobe tinsita kunobe ngumuphi umsebenti longekho emtsetfweni, lohlukumeta, loyingoti, longenamsebenti, lokhohlisako, longakavikeleki, nobe lophazamisako.
Siyaligodla lilungelo lekuphenya ngekwephulwa lokusolwako kwale-AUP kanye nekutsatsa noma ngusiphi sinyatselo lesibona sifanele, lokufaka ekhatsi kudzinga tingucuko, kumisa kufinyelela, kuvimbela kusebenta, kususa lokucuketfwe, kukhubata tinsita, kwala kusekelwa lokuhlobene nemsebenti lophula umtsetfo, noma kucedza tinsita. Lapho kufanele khona, singaphindze satise tiphatsimandla letifanele, balawuli, bahlinzeki labasetulu, babhalisi, nobe bantfu besitsatfu labatsintsekako.
Nangabe ukholelwa kutsi nobe nguyiphi insizakalo lebanjwe nobe lesetjentiswa inethiwekhi yetfu yephula le-AUP, sicela uyibike ku abuse@sive.host.
1. Timiso Letivamile
1.1. Kufanele usebentise tinsita tetfu ngendlela lefanele futsi ngendlela lengalimati sakhiwonchanti setfu, ludvumo lwetfu, lamanye emakhasimende, bantfu besitsatfu, nobe i- Internet lebanti.
1.2. Unesibopho sakho konkhe lokucuketfwe, isoftware, ema-script, emawebhusayithi, ema-database, ema-imeyili, ticu, kanye nemsebenti lohambisana ne-akhawunti yakho nobe tinsita, kungaba nguwe, tisebenti takho, basebentisi bakho, emakhasimende akho, nobe ngubani losebentisa ticu takho nobe tinhlelo takho.
1.3. Singabuyeketa le-AUP ngetikhatsi letitsite kute ikhombise tingucuko temtsetfo, tebuchwephesha, bungoti bekuphepha, kusebenta kwemabhizinisi, nobe simo se-Inthanethi.
2. Lokucuketfwe lokuvinjelwe
Awuvunyelwe kubamba, kugcina, kushicilela, kudlulisela, kusabalalisa, kuxhumanisa, kukhutsata, noma kwenta kutsi kutfolakale noma ngukuphi lokucuketfwe loku:
- akukho emtsetfweni ngaphasi kwemtsetfo losebentako;
- kwephula lilungelo lekushicilela, luphawu lwekuhweba, imfihlo yekuhweba, imfihlo, kumenyetelwa, nobe lamanye emalungelo anobe ngumuphi umuntfu;
- ihlambalata, iyakhohlisa, iyadukisa, iyakhohlisa, noma inemanga ngenhloso;
- icuketse nobe ikhutsate i-malware, kukhwabanisa, kukhwabanisa, kukhwabanisa, nobe lokunye kutiphatsa kwebugebengu;
- icuketse iKhodi Leyingoti noma yenta kutsi kube nekufinyelela lokungakagunyatwa, kuhlukunyetwa, noma kucedza tinhlelo noma idatha;
- igcugcutela noma yenta kutsi kube nekweba, kuhlanta imali, buphekula, kushushumbiswa kwebantfu, noma lokunye kutiphatsa kwebugebengu lokubi kakhulu;
- icuketse isoftware lekhohlisiwe, i-warez, tintfo tekusakata letingekho emtsetfweni, nobe timphahla letidijithali letintjintjiwe;
- icuketse noma ikhutsate kugembula lokungekho emtsetfweni;
- kwephula imfihlo yemuntfu nobe kuveta lwati loluphatselene nemuntfu ngendlela lengakavumeleki;
- icuketse inkhulumo yenzondo nobe lokucuketfwe lokukhutsata lubandlululo nobe ludlame ngendlela lengakavumeleki;
- titfombe letikhombisa kungcola, letikhombisa kuya ecasini, nobe letikhombisa bantfu labadzala.
Kute kugwenywe kungabata, . lokucuketfwe kwebantfu labadzala, titfombe letikhombisa kungcola, tintfo letikhombisa kungcola, kanye nekukhangisa lokucinile kwebantfu labadzala akuvumelekile kumasevisi e-Sive.Host.
3. Spam Nekuchumana Lokungakacelwa
3.1. Sive.Host une inchubomgomo yekulwa ne-spam. Awuvunyelwe kutfumela, kwenta lula, kusita, kucala, kudlulisela, nobe kukhangisa kuchumana lokungacelwanga ngekusebentisa nobe ngekuphatselene netinsita tetfu.
3.2. Loku kuvinjelwa kusebenta ku-imeyili, imilayeto leminyenti, tinhlu tekuposa, tincwadzi tetindzaba, i-SMS, imilayeto lesheshako, emabhodi ekucocisana, tinhlelo tekucocisana, emafomu ekuchumana, ku-autoresponders, kanye netindlela tekuchumana letifanako.
3.3. Kukhulumisana kungatsatfwa njengalokungacelwanga nangabe:
- umuntfu lowemukelako akazange acele ngalokucacile nobe avume kutsi ayitfole;
- umuntfu loyamukelako angeke alindzele ngendlela lenengcondvo kutsi ayitfole kuwe;
- itfunyelwa kusetjentiswa idatha yekuchumana letsengiwe, lekhuhlwe, levunwe, noma “luhlu loluphephile”;
- ithembele ekukhetseni kuphuma kuphela, lapho khona imvume yangaphambilini ingazange itfolakale;
- itfunyelwa kulabo labavele bacele kutsi bangatfoli lokunye kuchumana;
- kubonakala kudukisa mayelana nebunikati bemtfumeli, umtfombo, noma kuhlangana kwakhe;
- ifihla nobe yenta emanga imininingwane yemvelaphi nobe lwati lwendlela.
3.4. Kufanele ugcine emarekhodi latsembekile lakhombisa kutsi umuntfu ngamunye lowemukelako wavuma nini, kuphi, futsi kanjani kutfola tekuchumana letivela kuwe. Singacela lamarekhodi nasiphenya sikhalo.
3.5. Njalo luhlu lwekuposa lolusemtsetfweni noma incwadzi yetindzaba kumele ifake indlela lesebentako yekukhipha kubhalisa.
3.6. Nangabe iwebhusayithi yakho, libhokisi lemaposi, umbhalo, luhlelo lwakho, nobe i-akhawunti yakho iphatseke kabi futsi isetjentiselwa kutfumela spam, singase sibe nemusa ngesehlakalo sekucala lapho ubambisana khona ngalokugcwele futsi silungise ngekushesha. Tigameko letiphindzaphindvwako, kuphepha lokubi, noma kwehluleka kulungisa kungaholela ekumisweni noma ekucedzeni umsebenti.
3.7. Siyaligodla lilungelo lekubita imali yekuhlanta, tindleko tekususa luhlu lolumnyama, tindleko tekuphenya, nobe tindleko tekulungisa letihlobene lapho khona imilayeto lengakacelwa nobe lengakacelwa ilandzelelwa kusevisi yakho nobe ku-akhawunti yakho.
4. Kuhlukunyetwa Kwe-Inthanethi Nekutiphatsa Lokungekho Emtsetfweni Nobe Lokungakafaneli
Awuvunyelwe kusebentisa tinsita tetfu nobe inethiwekhi kute utibandzakanye ekutiphatseni lokungekho emtsetfweni, lokuhlukumeta, lokulimatako, lokukhohlisako, nobe lokungenamsebenti, lokufaka ekhatsi:
- kufinyelela lokungakagunyatwa etinhlelo, tinsita, idatha, noma emanethiwekhi;
- kwetama kuhlola, kuskena, kuhlola, noma kusebentisa butsakatsaka ngaphandle kwemvume;
- kuskena emachweba, kuhlaselwa ngephasiwedi, kuhlaselwa ngemandla lakhohlakele, kugcwalisa bufakazi, noma imizamo yekusebentisa kabi;
- kugadza idatha noma ithrafikhi ngaphandle kwemvume;
- phishing, kukhwabanisa, kukhohlisa, kwenta umuntfu, noma bunjiniyela betenhlalakahle;
- kubhomba emaposi, tikhukhula, kulayisha kakhulu ngemabomu, kuhlaselwa kwekusakata, nobe umsebenti wekuphika kusebenta;
- kukhohlisa noma kukhohlisa tinhloko, lwati lwendlela, noma imininingwane yemtfumeli;
- kusabalalisa i-malware, i-tinhloli, i-trojan, i-ransomware, nobe emathulusi lafanako layingoti;
- kusebentisa tinsita tetfu kute kwentiwe lula kukhwabanisa nobe kusabalalisa lokucuketfwe ngendlela lengekho emtsetfweni;
- kusebentisa tinsita tetfu ngendlela lengaholela ekuphindiseleleni, kubhalwa eluhlwini lolumnyama, kukhonona ngekwemtsetfo, noma kunswinyo lokusetulu lokubhekiswe kunethiwekhi yetfu;
- kusebentisa tinsita tetfu ngendlela lephula imitsetfo lekhona, imitsetfosimiso, nobe imitsetfo yekutiphatsa.
5. Tidzingo Tekuphepha
5.1. Emakhasimende kufanele atsatse tinyatselo letifanele tekuphepha kute avikele emawebhusayithi awo, emaseva, ema- script, emabhokisi emaposi, ema- database, emadivayisi kanye neticu tawo.
5.2. Kufanele ugcine isoftware lefakiwe isesimeni lesifanele futsi i-patch, lokufaka ekhatsi isoftware ye-CMS, ema-plugin, tihloko, tintfo letingetiwe tephaneli yekulawula, imitapolwati, kanye netinhlelo tekusebenta letikhetsekile.
5.3. Unesibopho sekucinisekisa kutsi ema-script kanye netinhlelo tekusebenta letifakwe ngaphansi kwe-akhawunti yakho tivikelekile nekutsi timvume tibekwe kahle.
5.4. Kufanele usebentise emaphasiwedi lacinile futsi uwavikele kahle. Emaphasiwedi labutsakatsaka, emaphasiwedi laphindze asetjentiswe, nobe kuphatfwa ngekunganaki kweticu letifaka sandla ekuyekethiseni kungaholela ekumisweni, kuphocelelwa kusetha kabusha emaphasiwedi, nobe letinye tindlela tekuphepha.
5.5. Kungenteka sikucele kutsi ulungise tindzawo letingasengotini, ususe i-software lengakaphephi, ujikelete ticu, nobe utsatse letinye tinyatselo tekuphepha kungakapheli umncamulajucu lesiwutsatsa njengalofanele.
6. Kusebentisa Kabi Tici Te-Akhawunti
6.1. Tintfo letikhona ku-akhawunti tingasetjentiselwa kuphela kusebenta lokusemtsetfweni kwemawebhusayithi, tinhlelo tekusebenta, nobe tinsita letihambisana naleyo-akhawunti.
6.2. Awuvunyelwe kusebentisa tintfo letikhona ku-akhawunti kute unikete ummeleli longatiwa, kudlulisela lokuhlukumeta, kufinyelela kwebantfu besitsatfu lokufihlekile, nobe nobe nguyiphi insizakalo levumela kutiphatsa lokuhlukumeta, lokungatiwa, lokudukisako, nobe lokulimatako.
6.3. Awuvunyelwe kusebentisa emaphakheji etfu e- Website & Email Hosting kute uphindze utsengise nobe usabalalise tinsita ngendlela lengavunyelwe ngumkhicito losebentako.
6.4. Lapho umkhicito uvumela khona tindzawo letinyenti, leto tindzawo kumele tisetjentiswe ngekuhambisana nebubanti bemkhicito hhayi njengenkhundla yekutsengisa ngebunyenti lengakagunyatwa ngaphandle nangabe kuvunyelwe ngalokucacile ngumkhicito noma luhlelo lwekutsengisa lolwehlukile.
7. Tinhlelo Letabelwanako Nekusetjentiswa Kwetinsita
7.1. Emakhasimende asebentisa tindzawo letabelwana ngato, kufaka ekhatsi Kubamba iwebhusayithi ne-imeyili, kungenteka ingasebentisi tinsita letabelwana ngayo ngendlela lephazamisa kusebenta kwetinsita letivamile nobe idle sabelo lesingalingani se-CPU, imemori, i-disk I/O, likhono leposi, tinsita te-database, nobe tinsita te-network.
7.2. Tibonelo tekutiphatsa lokuvinjelwe noma lokuvinjelwe etindzaweni letabelwana ngato tifaka ekhatsi:
- kushaywa kweseva ngekweqile, ithrafikhi, noma umsebenti wangemuva;
- imibhalo lengasebenti kahle noma imibuto ye-database letsintsa labanye basebentisi;
- umsebenti weposi ngebunyenti ngetulu kwemikhawulo levumelekile;
- imibhalo lebalekako noma kusebenta ngekuzenzakalela lokulambile tinsita;
- tinhlelo tekucoca noma tinhlelo tekusebenta letifanako letingakafaneli kubamba ngekwabelana;
- emaphethini ekusebentisa i-database leyehlisa kusebenta kweseva ye-database leyabelwana ngayo.
7.3. Singamisa, sinciphise, sinciphise, nobe sidzinge tingucuko kunobe nguyiphi i-akhawunti nobe insizakalo lapho kusetjentiswa kwetinsita ngekweqile kutsintsa kabi lamanye emakhasimende nobe kusimamisa ipulatifomu.
8. Tinchubo Teluhlangotsi Lweseva
8.1. Etindzaweni tekubamba lekwabelwana ngato, kufakwa noma kusebenta kwetinchubo letimi todvwa letingagadvwa letiseceleni kweseva, emademoni, noma tinsita letichubekako letisebenta ngemuva akuvumelekile ngaphandle uma kuvunyelwe ngalokucacile ngumkhicito.
8.2. Imisebenti yeCron ingavunyelwa kumaphakheji lafanelekako, ngekuya kwemikhawulo lefanele, kufaka ekhatsi imvamisa yekubulawa kanye nekusetjentiswa kwetinsita.
8.3. Lomkhawulo ukhona kuvikela kuphepha, kusimamisa tinsita, likhono le-CPU, kutfolakala kwememori, kanye nelizinga tinsita jikelele kubo bonkhe basebentisi besakhiwonchanti lesabelwana ngaso.
9. I-imeyili, Libhokisi Lemaposi, Nekutfumela Imikhawulo
9.1. Awuvunyelwe kusebentisa tinsita temaposi ekubamba ngekwabelana kute utfumele imilayeto leminyenti, kuposa ngebunyenti, nobe kuqhuma kwemaposi langetulu kwemikhawulo yepulatifomu leyabelwana ngayo.
9.2. Ngaphandle nangabe sisho ngalenye indlela ngemkhicito lotsite, singabeka umkhawulo nobe simise ema-akhawunti latfumela emavolumu e-imeyili lamanyenti kakhulu, abangele tikhalato tekuhlukunyetwa, nobe adale ingoti edvumeni letfu leposi nobe ekuletfweni kwetfu.
9.3. Iposi leliphumako ngetulu kwemkhawulo, noma lingahlukaniswa njenge-spam, lingahle liphule le-AUP uma lingakafaneli luhlobo lwesevisi.
10. Kusebentisa Lidiski Nekugcina Emafayela
10.1. Awuvunyelwe kusebentisa tinsita tetfu ikakhulukati njengendzawo yekugcina emafayela akho, indzawo yekugcina emaphepha, nobe indzawo yekulahla emaphepha ngaphandle nangabe lensita ihloselwe leyo njongo ngalokucacile.
10.2. Lokucuketfwe lokugcinwe kumasevisi ekubamba kufanele kuhlobane ngco newebhusayithi, i-imeyili, luhlelo, nobe insizakalo umkhicito wekubamba lowakhelwe yona.
10.3. Ema-akhawunti lanetibalo letinyenti te-inode, tinombolo letinyenti temafayela, emabhokisi emaposi lamakhulu kakhulu, nobe kutiphatsa kwekugcina lokutsintsa kabi kusebenta kwepulatifomu kungase kukhishwe ema-backup, kubhalwe umjeka kutsi kubuyeketwe, kudzingeke kutsi kuncishiswe kusetjentiswa, kutfutfukiswe, nobe kumiswa.
10.4. Singabeka nobe sibuyekete imikhawulo ye-inode, imikhawulo yekubalwa kwemafayela, imikhawulo yemabhokisi emaposi, nobe imitsetfo yekugcina ngesikhatsi lesitsite ngetizatfu tekusebenta nobe tebuchwepheshe.
10.5. Emabhokisi emaposi lamakhulu langagadvwa latsatsa onkhe emaposi, emabhokisi emaposi labhampako, noma ema-archives e-imeyili lamakhulu kakhulu lagcinwe sikhatsi lesidze angatsatfwa njengekwephulwa kwe-AUP lapho adala khona tinkinga tekusebenta, kugcina, noma kuhlukunyetwa.
11. Kusetjentiswa Kwethrafikhi Nekusetjentiswa Ngendlela Lenengcondvo
11.1. Lapho umkhicito wekubamba utsengiswa khona ngethrafikhi lephanako noma lengakalinganiswa, loko akuvumeli kusetjentiswa lokuhlukumeta, lokungalingani, lokungakafaneli luhlobo lwesevisi, noma lokulimatako ekusimameni kwepulatifomu.
11.2. Imikhicito yeKubamba iWebhusayithi ne-Imeyili ayihloselwe umsebenti lomkhulu njenga:
- kusabalalisa emafayela ngesikali lesikhulu noma tibuko tekulandza;
- kusakateka kwetindzaba;
- kusetjentiswa lokufana ne-CDN lokunevolumu lesetulu;
- tinsita te-proxy tekugcina;
- sakhiwonchanti se-SaaS lesikhulu lesifanele kancono i-VPS, Emaseva E-Bare Metal, noma sakhiwonchanti sesiko.
11.3. Kungenteka kutsi sikudzinge kutsi utfutfukise, uklanye kabusha, utfutse, nobe unciphise kusetjentiswa nangabe iphethini yakho yethrafikhi ingakulungeli umkhicito lowusebentisako.
12. Emadathabheyisi
12.1. Ema-database laniketwa ngemaphakheji ekubamba kumele asetjentiswe ngekuphatselene nensita lesingatwako hhayi njengendlela yekugwema sitoreji noma imikhawulo yensita.
12.2. Ema-database angahle angasetjentiswa kakhulu ekugcineni emafayela lamabili lafana netitfombe, ema-archives, emafayela emidiya, noma emaphakheji etinhlelo tekusebenta lapho khona loku kungasiko kusetjentiswa lokuhlosiwe.
12.3. Siyaligodla lilungelo lekufuna tingucuko emibuzweni lengasebenti kahle, kusetjentiswa kwekuchumana ngekweqile, ema-database lamakhulu kakhulu, nobe emaphethini ekusebentisa layingoti, futsi singasusa, sinciphise, nobe sicishe ema-database latsintsekile lapho kudzingeka khona.
13. Emaseva Ensimbi Lengakagcokwa, i-VPS, kanye neSakhiwonchanti Lesilawulwako
13.1. Emakhasimende asebentisa i-VPS, sakhiwonchanti selifu, noma Emaseva Ensimbi Lengakagcokwa babe nekugucugucuka lokukhulu, kepha bahlale bangaphansi kwale-AUP futsi bangasebentisi leto tinsita ngekutiphatsa lokungekho emtsetfweni, lokuhlukumeta, lokulimatako, noma lokungenamsebenti.
13.2. Imisebenti ledala kuphepha kwetintfo letibonakalako, kuhlukunyetwa, kuhamba, ludvumo, nobe ingoti yekusebenta kunethiwekhi yetfu ingahle isaholele ekumisweni, ku-null-routing, kuhlunga, kuvinjelwa, nobe kucedvwa ngisho nasemikhicitweni letinikele.
13.3. Ema-Bare Metal Servers, i-VPS, kanye nemikhicito lefanako akukafaneli isetjentiswe kuhlanganisa nobe kuhlanganisa tinsita ngendlela legucula ngalokuphatsekako iphrofayli yensita lehlosiwe ngaphandle kwemvume yetfu lapho khona kusetjentiswa lokunjalo kudala umtselela longakavami wekusebenta nobe wetekutsengiselana.
14. Kuphocelela
14.1. Singaphenya nganoma ngukuphi kwephulwa lokusolwako kwale-AUP.
14.2. Singatsatsa sinyatselo ngesaziso nobe ngaphandle kwesaziso lapho sikholelwa khona kutsi kudzingeka kutsi sitsatse sinyatselo ngekushesha kute sivikele sakhiwonchanti setfu, lamanye emakhasimende, bantfu besitsatfu, nobe tintfo lesititsandzako letisemtsetfweni naletiphatselene nelidvumela letfu.
14.3. Tinyatselo tekucinisekisa kungalandzelwa kwemigomo tingafaka:
- kukucwayisa noma kudzinga kulungiswa;
- kudzinga lokucuketfwe noma tingucuko tekuhleleka;
- kusetha kabusha iphasiwedi nobe tinyatselo tekuphepha;
- kumiswa kwesikhashana;
- kucindzetela, kuhlunga, ku-null-routing, noma imikhawulo yesevisi;
- kucishwa noma kukhubateka kwetintfo noma tinchubo letiphula umtsetfo;
- kucedvwa kwensita yinye noma ngetulu noma ema-akhawunti;
- kukhokhisa kuhlanta, kululama, kuphenya, kususwa eluhlwini lolumnyama, noma imali yekuphatsa lapho kufanele khona;
- kubika loludzaba kulabo labacinisekisa kulandzelwa kwemtsetfo, balawuli, bahlinzeki labasetulu, babhalisi, noma emacembu latsintsekako.
14.4. Ema-akhawunti lamiswe noma lacinywe ngenca yekwephulwa kwe-AUP akanalo lilungelo lekubuyiselwa imali, ngaphandle lapho sivumelana khona ngalokucacile ngekubhala.
15. Kubika Kuhlukunyetwa
Nangabe ukholelwa kutsi utfole kwephulwa kwaleNchubomgomo Yekusebentisa Lemukelekako, sicela ubike ku . abuse@sive.host.
