AKSEPTABUL YUZ PƆLISI
Las tɛm we dɛn ɔpdet: 14 Mach 2026
Dis Akseptabl Yuz Polisi (“AUP”) de tɔk bɔt tin dɛn ɛn tin dɛn we dɛn nɔ alaw pan di savis dɛn we dɛn de gi Sive Setfu ICT Solushɔn (Pty) Ltd, we dɛn de trade as Sive.Host (“Sive.Host”, “wi”, “wi”, “wi”). Dis AUP na pat pan wi Tɛm fɔ Savis ɛn Ditayl Tɛm fɔ Savis.
Ɔl di savis dɛn we Sive.Host de gi, dɛn kin yuz am fɔ tin dɛn we di lɔ se nɔmɔ. Yu nɔ fɔ yuz wi savis, nɛtwɔk, sistɛm, infrastukchɔ, ɔ risɔs fɔ ɛnitin we nɔ de akɔdin to lɔ, we de ambɔg pɔsin, we de ambɔg pɔsin, we nɔ gɛt ɛni responsibiliti, we de ful pɔsin, we nɔ gɛt sef, ɔ we de ambɔg.
Wi gɛt di rayt fɔ chɛk if dɛn tink se dɛn dɔn pwɛl dis AUP ɛn fɔ tek ɛni akshɔn we wi tink se fayn, lɛk fɔ aks fɔ chenj, fɔ stɔp di akses, fɔ stɔp di wok we dɛn de du, fɔ pul tin dɛn we de insay, fɔ disable di savis dɛn, fɔ nɔ gri fɔ gi sɔpɔt we gɛt fɔ du wit di aktiviti we de mek pɔsin du bad, ɔ fɔ dɔn di savis dɛn. We i fayn, wi kin tɛl di ɔtoriti dɛn we gɛt fɔ du wit di wok, di wan dɛn we de rigul, di wan dɛn we de gi ɔpstrim, di wan dɛn we de rɛjista, ɔ ɔda pipul dɛn we dɛn afɛkt.
If yu biliv se ɛni savis we dɛn ɔs na wi nɛtwɔk ɔ we de yuz wi nɛtwɔk de agens dis AUP, duya ripɔt am to abuse@sive.host.
1. Jɛnɛral Prinsipul dɛn
1.1.1. Yu fɔ yuz wi savis dɛn di rayt we ɛn di we we nɔ go ambɔg wi infrastukchɔ, wi gudnem, ɔda kɔstɔma dɛn, ɔda pipul dɛn, ɔ di big Intanɛt.
1.2.2.2. Yu gɛt fɔ ansa fɔ ɔl di tin dɛn we de insay, softwe, skript, wɛbsayt, database, imel, kredibiliti, ɛn aktiviti dɛn we gɛt fɔ du wit yu akɔn ɔ savis dɛn, ilɛksɛf na yu, yu wokman dɛn, yu yuza dɛn, yu kɔstɔma dɛn, ɔ ɛnibɔdi we de yuz yu kredɛns ɔ sistem dɛn de du am.
1.3. Wi kin rivays dis AUP wan wan tɛm fɔ sho di chenj dɛn we de apin na di lɔ, teknɔlɔji, sikyɔriti risk, biznɛs ɔpreshɔn, ɔ di Intanɛt ɛnvayrɔmɛnt.
2. Di tin dɛn we dɛn nɔ gri fɔ du
Yu nɔ fɔ ɔs, kip, pablish, transmit, sheb, link to, promot, ɔ mek ɛnitin we:
- nɔ de akɔdin to lɔ ɔnda di lɔ we de;
- i nɔ gri wit kɔpirayt, tredmak, tred sikrit, prayvesi, pɔblikity, ɔ ɔda rayt dɛn we ɛni pɔsin gɛt;
- na fɔ pwɛl pɔsin in nem, fɔ ful pɔsin, fɔ mek pipul dɛn nɔ no di tru, fɔ ful pɔsin, ɔ fɔ lay bay wilful;
- gɛt ɔ de mek pipul dɛn no bɔt malwea, fishin, fɔ ful pipul dɛn, fɔ ful pipul dɛn, ɔ ɔda kriminal tin dɛn;
- gɛt Harmful Code ɔ i de mek am izi fɔ mek pipul dɛn nɔ gɛt rayt fɔ yuz am, yuz am bad bad wan, ɔ mek dɛn kɔmprɔmis di sistɛm ɔ data;
- i de mek pipul dɛn tif ɔ mek am izi fɔ tif, fɔ tif mɔni, fɔ du terɔrism, fɔ sɛl pipul dɛn, ɔ fɔ du ɔda siriɔs kriminal tin dɛn;
- gɛt sɔftwia we dɛn dɔn pairayt, warez, ilɛgal strimin matirial, ɔ dijital guds we dɛn tif;
- gɛt ɔ i de mek pipul dɛn lɛk fɔ ple gɔl we nɔ rayt;
- i nɔ gri wit pɔsin in prayvesi ɔ i de pul pɔsin in pasɔnal infɔmeshɔn we nɔ de akɔdin to lɔ;
- gɛt tɔk ɔ tin dɛn we de mek pipul dɛn et ɔda pipul dɛn ɔ tin dɛn we nɔ gri wit di lɔ we de mek pipul dɛn nɔ trit dɛn kɔmpin dɛn ɔ fɛt fɛt;
- na rud rud pikchɔ ɔ fim, mami ɛn dadi biznɛs, ɔ big pɔsin.
Fɔ mek wi nɔ gɛt dawt, . Advatayzmɛnt fɔ big pipul dɛn, rud rud pikchɔ ɔ fim dɛn, tin dɛn we de sho mami ɛn dadi biznɛs, ɛn hadkor advatayzmɛnt fɔ big pipul dɛn nɔ alaw na Sive.Host savis dɛn.
3. Spam ɛn Kɔmyunikeshɔn dɛn we dɛn nɔ aks fɔ
3.1.1. Sive.Host gɛt wan ziro-tolɛreshɔn anti-spam polisi. Yu nɔ fɔ sɛn, mek am izi, ɛp, bigin, rilay, ɔ advatayz kɔmyunikeshɔn dɛn we yu nɔ aks fɔ tru ɔ we gɛt fɔ du wit wi savis dɛn.
3.2.2. Dis lɔ de fɔ imel, bɔku bɔku mɛsej, mɛyl list, nyusleta, SMS, instant mɛsej, diskishɔn bɔd, chat sistem, kɔntakt fɔm, ɔtorɛspɔnda, ɛn ɔda kayn kɔmyunikeshɔn chanɛl dɛn we tan lɛk dat.
3.3. Dɛn kin trit kɔmyunikeshɔn lɛk se dɛn nɔ aks fɔ am if:
- di pɔsin we gɛt am nɔ bin aks ɔ gri fɔ gɛt am klia wan;
- di pɔsin we gɛt am nɔ go rili tink se i go gɛt am frɔm yu;
- dɛn kin sɛn am bay we dɛn yuz di kɔntakt data we dɛn bay, skrap, avɛst, ɔ “sef list”;
- i de dipen pan opt-out nɔmɔ, usay dɛn nɔ bin gɛt kɔnsɛnt bifo;
- dɛn kin sɛn am to di wan dɛn we dɛn dɔn ɔlrɛdi aks fɔ nɔ gɛt ɔda kɔmyunikeshɔn;
- i tan lɛk se i de mek pipul dɛn nɔ no di tru bɔt di pɔsin we sɛn di mɛsej, di say we i kɔmɔt, ɔ udat gɛt fɔ du wit am;
- i de ayd ɔ mek lay lay di ditil dɛn bɔt usay dɛn kɔmɔt ɔ infɔmeshɔn bɔt aw fɔ yuz di rod.
3.4. Yu fɔ kip rɛkɔd dɛn we yu kin abop pan we de sho ustɛm, usay, ɛn aw ɛnibɔdi we gɛt di kɔmyunikeshɔn gri fɔ gɛt kɔmyunikeshɔn frɔm yu. Wi kin aks fɔ dɛn kayn rɛkɔd dɛn de we wi de chɛk kɔmplen.
3.5. Ɛni mɛyl list ɔ nyusleta we de na di lɔ fɔ gɛt wan we we de wok fɔ pul di sabskripshɔn.
3.6. If yu wɛbsayt, mɛyl bɔks, skript, aplikeshɔn, ɔ yu akɔn dɔn kɔmprɔmis ɛn yuz am fɔ sɛn spam, wi kin mek wi sɔri fɔ di fɔs tin we apin usay yu go wok togɛda ful wan ɛn sɔlv am kwik kwik wan. Ripit tin dɛn we apin, we nɔ gɛt bɛtɛ sikyɔriti, ɔ we dɛn nɔ ebul fɔ sɔlv di prɔblɛm, dat kin mek dɛn saspɛnd am ɔ dɛn kin dɔnawe wit am.
3.7. Wi gɛt di rayt fɔ chaj di klin-ap fi, di kɔst fɔ pul blaklist, di kɔst fɔ invɛstishɔn, ɔ di kɔst fɔ rimɛdyeshɔn we gɛt fɔ du wit am usay dɛn de tray fɔ no spam ɔ mɛsej we yu nɔ aks fɔ to yu savis ɔ akɔn.
4. Intanɛt Abiuz ɛn Ilɛgal ɔ Irɛspɔnsibul Biɛv
Yu nɔ fɔ yuz wi savis ɔ nɛtwɔk fɔ du tin dɛn we nɔ rayt, we de ambɔg pɔsin, we de ambɔg pɔsin, we de ful pɔsin, ɔ we nɔ gɛt ɛni responsibiliti, lɛk:
- akses to sistem, savis, data, ɔ nɛtwɔk dɛn we dɛn nɔ alaw;
- tray fɔ chɛk, skan, tɛst, ɔ yuz di prɔblɛm dɛn we nɔ gɛt rayt fɔ du dat;
- pɔt skan, paswɔd atak, brut-fɔs atak, kredibiliti stuf, ɔ tray fɔ yuz am;
- fɔ wach di data ɔ trafik we dɛn nɔ gɛt ɔtorizeshɔn;
- fishin, swɛ, spɔf, mek lɛk se yu de, ɔ soshal injinɛri;
- bɔm we dɛn kin yuz mɛyl, wata we kin flɔd, fɔ lod pasmak bay wilful, fɔ atak pipul dɛn we dɛn kin brodkas, ɔ fɔ mek dɛn nɔ gri fɔ gi dɛn savis;
- fɔj ɔ lay lay hεda, routin infɔmeshɔn, ɔ di ditel dɛn we di pɔsin we sɛn am;
- fɔ sheb malwea, spaywɛr, trojan, ransomware, ɔ ɔda tin dɛn we kin ambɔg pɔsin;
- yuz wi savis dɛn fɔ mek i izi fɔ pairacy ɔ fɔ sheb tin dɛn we nɔ rayt;
- yuz wi savis dɛn di we we go mek pipul dɛn tɔn dɛn bak pan wi, put dɛn na blaklist, mek dɛn kɔmplen wit di lɔ, ɔ dɛn go gi wi sankshɔn pan wi nɛtwɔk;
- yuz wi savis dɛn di we we nɔ gri wit di lɔ dɛn, rigyuleshɔn dɛn, ɔ kɔd fɔ kɔndɔkt we de.
5. Di tin dɛn we yu nid fɔ du fɔ mek yu gɛt sikyɔriti
5.1.1. Di kɔstɔma dɛn fɔ tek rizin fɔ mek dɛn protɛkt dɛn wɛbsayt, sava, skript, mɛyl bɔks, database, divays, ɛn kredibiliti.
5.2.2. Yu fɔ kip di softwe we yu dɔn instɔl rili ɔp to det ɛn patch, inklud CMS softwe, plɔgin, tim, kɔntrol panɛl ɛkstenshɔn, laybri, ɛn kɔstɔm aplikeshɔn dɛn.
5.3. Yu gɛt di wok fɔ mek shɔ se di skript ɛn aplikeshɔn dɛn we dɛn dɔn instɔl ɔnda yu akɔn sikrit ɛn mek shɔ se dɛn sɛt di rayt dɛn di rayt we.
5.4. Yu fɔ yuz strɔng paswɔd dɛn ɛn protɛkt dɛn fayn fayn wan. Wik paswɔd, paswɔd we dɛn yuz bak, ɔ we yu nɔ tek tɛm yuz di kredɛns we de ɛp fɔ mek yu kɔmprɔmis, dat kin mek dɛn stɔp yu, fos yu fɔ riset yu paswɔd, ɔ ɔda tin dɛn fɔ mek yu nɔ gɛt prɔblɛm.
5.5. Wi kin aks yu fɔ fiks di prɔblɛm dɛn we kin apin, pul sɔftwia we nɔ sikrit, chenj di kredibiliti, ɔ tek ɔda sikyɔriti step dɛn insay di de we wi tink se i rizinɔs.
6. Yuz di Akɔn Ficha dɛn di rɔŋ we
6.1. Dɛn kin jɔs yuz di tin dɛn we de na di akɔn fɔ di rayt we aw di wɛbsayt dɛn, aplikeshɔn dɛn, ɔ savis dɛn we gɛt fɔ du wit da akɔn de wok.
6.2.2.2. Yu nɔ fɔ yuz di akɔn ficha dɛn fɔ gi pɔsin prɔksi we yu nɔ no udat yu bi, rilay we de ambɔg yu, we yu de yuz ɔda pɔsin we de mek yu nɔ no udat yu bi, ɔ ɛni savis we de mek yu ebul fɔ du bad, we yu nɔ no yu nem, we de mek pipul dɛn nɔ no di tru, ɔ we go ambɔg yu.
6.3. Yu nɔ fɔ yuz wi Wɛbsayt & Imel Hosting pakej fɔ sɛl ɔ sheb savis dɛn bak di we we di prɔdak we de aplay nɔ alaw.
6.4. We wan prɔdak alaw bɔku domɛyn dɛn, dɛn fɔ yuz dɛn domɛyn dɛn de akɔdin to di prɔdak skɔp ɛn nɔto as mas-risɛla pletfɔm we nɔ gɛt rayt pas nɔmɔ di prɔdak ɔ sɛpret risɛla arenjmɛnt alaw am klia wan.
7. Shered Sistem ɛn Risous Yuz
7.1.1. Kastamɔ dɛn we de yuz shered ɛnvayrɔmɛnt, inklud Wɛbsayt & Imel Hosting, nɔ kin yuz shered risɔs dɛn di we we go ambɔg di nɔmal savis ɔpreshɔn ɔ kɔnsum wan disproportionate shere fɔ CPU, mɛmori, disk I/O, mail kapasiti, database risɔs, ɔ nɛtwɔk risɔs.
7.2.2. Ɛgzampul dɛn bɔt di we aw dɛn nɔ fɔ biev ɔ we dɛn nɔ gri fɔ du na say dɛn we dɛn de sheb na:
- di sava hit pasmak, trafik, ɔ bakgrɔn aktiviti;
- skript ɔ database kwɛstyɔn dɛn we nɔ ebul fɔ wok fayn we de ambɔg ɔda pipul dɛn we de yuz am;
- bulk mail aktiviti pas di limit we dɛn alaw;
- skript dɛn we dɔn rɔnawe ɔ ɔtomɛshɔn we angri fɔ gɛt risɔs;
- chat sistem ɔ ɔda kayn intaraktiv aplikeshɔn dɛn we nɔ fayn fɔ sheb ɔstɔ;
- database yus patɛn we de degrad shered database sava pefɔmɛns.
7.3. Wi kin stɔp, throttle, ristrikt, ɔ aks fɔ chenj to ɛni akɔn ɔ savis usay if yu yuz di risɔs pasmak, dat kin afɛkt ɔda kɔstɔma dɛn ɔ di pletfɔm stebiliti bad bad wan.
8. Di Prɔses dɛn we de na di Sava-Sayd
8.1.1. Na shered hosting envairomɛnt, dɛn nɔ alaw fɔ instɔl ɔ ɔpreshɔn fɔ stand-alɔn unatɛndd sava-sayd prɔses, dɛmɔn, ɔ kɔntinyu fɔ rɔn bakgrɔn savis pas di prɔdak alaw am klia wan.
8.2.2. Kron wok kin alaw pan kwalifay pakej, we gɛt rizin limit, inklud ɛgzikishɔn frɛkuɛns ɛn risɔs kɔnsɔmshɔn.
8.3. Dis ristrikshɔn de fɔ protɛkt sikyɔriti, savis stebiliti, CPU kapasiti, mɛmori we de, ɛn ɔl di savis kwaliti fɔ ɔl di wan dɛn we de yuz di infrastukchɔ we dɛn sheb.
9. Imel, Mɛylbɔks, ɛn Sɛnd Limit
9.1. Yu nɔ fɔ yuz shered hosting mail savis fɔ bɔku mɛsej, mas mɛyl, ɔ mail burst we pas di limit fɔ di shered pletfɔm.
9.2.2.2. If wi nɔ tɔk ɔda tin fɔ wan patikyula prɔdak, wi kin stɔp ɔ stɔp di akɔn dɛn we kin sɛn bɔku imel volyum, we kin mek pipul dɛn kɔmplen bɔt di bad we aw dɛn de yuz am, ɔ we kin mek wi gɛt prɔblɛm wit wi mail ɔ di we aw dɛn kin sɛn am.
9.3. Bɔku ɔtbaund mɛyl, ivin if dɛn nɔ klas am as spam, kin stil pwɛl dis AUP if i nɔ fayn fɔ di kayn savis.
10. Disk Yuz ɛn Fayl Stɔrej
10.1. Yu nɔ fɔ yuz wi savis dɛn mɔ as pɔsin in yon fayl stɔrɔj, bak-ap arkiv, ɔ dɔkyumɛnt dɛmp fasiliti pas nɔmɔ dɛn mek di savis fɔ dat.
10.2.2. Di tin dɛn we dɛn dɔn kip na di hosting savis dɛn fɔ gɛt sɔntin fɔ du wit di wɛbsayt, imel, aplikeshɔn, ɔ savis we dɛn mek di hosting prodak fɔ.
10.3. Akɔn dɛn we gɛt bɔku inode kɔnt, bɔku bɔku fayl dɛn, ɔvasayz mɛyl bɔks, ɔ stɔrɔj bihayvya we de afɛkt di pletfɔm pefɔmɛns bad bad wan, dɛn kin pul dɛn pan bak-ap, flag fɔ rivyu, nid fɔ ridyus yuz, ɔpgrɛd, ɔ stɔp.
10.4. Wi kin sɛt ɔ rivays inode limit, fayl kɔnt limit, mailbɔks limit, ɔ stɔrɔj lɔ dɛn wan wan tɛm fɔ opareshɔnal ɔ tɛknik rizin.
10.5. Big big mɛyl bɔks dɛn we nɔ gɛt pɔsin fɔ kech ɔl, baun mɛyl bɔks, ɔ ɔvasayz imel arkiv dɛn we dɛn dɔn kip fɔ lɔng tɛm, dɛn kin trit dɛn lɛk AUP vayɔlɛshɔn usay dɛn kin mek prɔblɛm wit di wok we dɛn de du, stɔrɔj, ɔ abiuz.
11. Trafik Yuz ɛn Rizin Yuz
11.1.1. Usay dɛn de makɛt wan hosting prodak wit jenaros ɔ nɔ mita trafik, dat nɔ de alaw fɔ yuz we de abiuz, we nɔ fit, we nɔ fit di kayn savis, ɔ we de ambɔg di pletfɔm stebiliti.
11.2. Wɛbsayt & Imel Hosting prodak dɛn nɔ de fɔ woklɔd lɛk:
- big big fayl distribyushɔn ɔ dawlod miro;
- mas midia strimin;
- yus we tan lɛk CDN we gɛt ay volyum;
- kesh prɔksi savis dɛn;
- big-big SaaS infrastrakcha we bɛtɛ fɔ VPS, Bare Metal Servers, ɔ kɔstɔm infrastukchɔ.
11.3. Wi kin aks yu fɔ ɔpgrɛd, ridizayn, muv, ɔ ridyus di we aw yu de yuz am if yu trafik patɛn nɔ fayn fɔ di prɔdak we yu de yuz.
12. Database dɛn
12.1. Database we dɛn gi wit hosting pakej dɛn fɔ yuz insay kɔnekshɔn wit di hosted savis ɛn nɔto as we fɔ avɔyd stɔrɔj ɔ savis limit.
12.2.2.2. Dɛn nɔ go yuz databases mɔ fɔ kip baynary fayl dɛn lɛk pikchɔ, arkiv, midia fayl, ɔ aplikeshɔn pakej usay dis nɔto di we aw dɛn want fɔ yuz am.
12.3. Wi gɛt di rayt fɔ mek dɛn chenj di kwɛstyɔn dɛn we nɔ de wok fayn, di we aw dɛn de yuz kɔnɛkshɔn pasmak, di database dɛn we big pasmak, ɔ di we aw dɛn de yuz dɛn we go ambɔg dɛn, ɛn wi kin muv, stɔp, ɔ disable di database dɛn we dɛn afɛkt usay nid de.
13. Bare Metal Servers, VPS, ɛn Manejd Infrastrakchɔ
13.1.1. Kastamɔ dɛn we de yuz VPS, klawd infrastukchɔ, ɔ Bare Mɛtal Sava dɛn gɛt mɔ fleksibiliti, bɔt dɛn stil de ɔnda dis AUP ɛn dɛn nɔ fɔ yuz dɛn kayn savis dɛn de fɔ du tin we nɔ de akɔdin to lɔ, we de trit pipul dɛn bad, we de ambɔg pɔsin, ɔ we nɔ gɛt ɛni responsibiliti.
13.2.2. Aktiviti dɛn we de mek matirial sikyɔriti, abiuz, routing, reputeshɔn, ɔ opareshɔnal risk to wi nɛtwɔk kin stil rili mek dɛn stɔp, nul-routing, filta, ristrikshɔn, ɔ tɛmnɛshɔn ivin pan dediket prɔdak dɛn.
13.3. Dɛn nɔ fɔ yuz Bare Metal Servers, VPS, ɛn ɔda tin dɛn we tan lɛk dɛn fɔ gɛda ɔ jɔyn di risɔs dɛn di we we go chenj di savis profayl we dɛn bin want fɔ du if wi nɔ gri fɔ yuz am usay dɛn yuz da kayn we de fɔ mek dɛn gɛt abnɔmal opareshɔnal ɔ kɔmɛshɔn impak.
14. Fɔ mek dɛn du wetin dɛn se
14.1.1. Wi kin invɛstigat ɛnitin we dɛn tink se nɔ gri wit dis AUP.
14.2.2. Wi kin tek akshɔn wit ɔ atɔl notis bifo tɛm usay wi rili biliv se i nid fɔ tek akshɔn wantɛm wantɛm fɔ protɛkt wi infrastukchɔ, ɔda kɔstɔma dɛn, ɔda pipul dɛn, ɔ wi ligal ɛn gudnem intɛres.
14.3. Di akshɔn fɔ mek dɛn du wetin di lɔ se kin inklud:
- fɔ wɔn yu ɔ fɔ mek dɛn nid fɔ sɔlv di prɔblɛm;
- we nid fɔ chenj di tin dɛn we de insay ɔ di kɔnfigyushɔn;
- paswɔd riset ɔ sikyɔriti mɛsej;
- fɔ saspɛnd fɔ sɔm tɛm;
- throttling, filta, nul-routing, ɔ savis ristrikshɔn;
- dilit ɔ disable fɔ di tin ɔ di prɔses dɛn we de mek pɔsin vɛks;
- fɔ dɔn wan ɔ mɔ savis ɔ akɔn dɛn;
- fɔ chaj klin-ap, rikavari, invɛstishɔn, fɔ pul blaklist, ɔ administretiv fi usay i fayn;
- fɔ ripɔt di tin to di wan dɛn we de wok fɔ di lɔ, di wan dɛn we de rigul, di wan dɛn we de gi ɔpstrim, di wan dɛn we de rɛjista, ɔ di wan dɛn we dɛn afɛkt.
14.4. Di akɔn dɛn we dɛn dɔn stɔp ɔ we dɛn dɔn pwɛl bikɔs dɛn nɔ fala di AUP, nɔ gɛt rayt fɔ gɛt bak di mɔni, pas nɔmɔ usay wi gri fɔ du ɔda tin we wi rayt.
15. Ripɔt fɔ Abiuz
If yu biliv se yu dɔn si se yu nɔ fala dis Akseptabl Yuz Polisi, duya ripɔt am to abuse@sive.host.
