UMTHETHOMGOMO WOKUSEBENZISWA OWAMUKELEKILEKO
Ukubuyekezwa kokugcina: 14 kuNtaka 2026
UmThethomgomo wokuSebenzisa owamukelekako (“AUP”) uchaza imisebenzi nokuqukethwe okungakavunyelwa emisebenzini enikelwa ngu I-Sive Setfu ICT Solutions (Pty) Ltd, ukurhweba njenge Sive.Host ("Sive.Host", "thina", "thina", "yethu"). I-AUP le yenza ingcenye yemibandela yethu yokusebenza kanye nemibandela yokusebenza emininingwana.
Zoke imisebenzi enikelwa yi-Sive.Host ingasetjenziselwa iinhloso ezisemthethweni kwaphela. Awukafaneli usebenzise imisebenzi yethu, inethiwekhi, amahlelo, umthangalasiseko, nofana iinsetjenziswa kiwo nanyana ngimuphi umsebenzi ongasisemthethweni, ohlukumezako, olimazako, onganasibopho, okhohlisako, ongakavikeleki, nofana ophazamisako.
Sinelungelo lokuphenya ukwephulwa okusolwako kwe-AUP le begodu sithathe nanyana ngisiphi isinyathelo esisibona sifanele, okufaka hlangana ukufuna amatjhuguluko, ukumisa ukufinyelela, ukukhandela ukusebenza, ukususa okuqukethwe, ukukhubaza imisebenzi, ukwala isekelo elihlobene nomsebenzi owephula umthetho, namkha ukuqeda imisebenzi. Lapho kufanele khona, singazisa neziphathimandla ezifaneleko, abalawuli, abahlinzeki abaphezulu, abatloli, nofana abantu besithathu abathintekako.
Nangabe ukholelwa bona nanyana ngiyiphi isevisi ebanjwe namkha esebenzisa inethiwekhi yethu yephula i-AUP le, sibawa uyibikele abuse@sive.host.
1. Imigomo ejayelekileko
1.1. Kufanele usebenzise imisebenzi yethu ngendlela efaneleko nangendlela engalimazi umthangalasiseko wethu, idumela lethu, amanye amakhasimende, abantu besithathu, nofana i-inthanethi yoke.
1.2. Unomthwalo wakho koke okumumethweko, isofthiwe, imitlolo, amawebhusayithi, ama-database, ama-imeyili, iimvumo, nomsebenzi ohlotjaniswa ne-akhawunti yakho nofana imisebenzi, kungakhathaliseki bona yenziwa nguwe, abasebenzi bakho, abasebenzisi bakho, amakhasimende wakho, nofana nanyana ngubani osebenzisa ilwazi lakho nofana amasistimu.
1.3. Singabuyekeza i-AUP le ngezikhathi ezithileko ukutjengisa amatjhuguluko emthethweni, ithekhnoloji, ubungozi bezokuphepha, imisebenzi yamabhizinisi, nofana ibhoduluko le-Inthanethi.
2. Okuqukethwe Okuvinjelwe
Angeze wabamba, ugcine, ugadangise, uthumele, usabalalise, uhlanganise, ukhuthaze, nofana wenze bona kube nokuqukethwe:
- akukho emthethweni ngaphasi komthetho osebenzako;
- wephula ilungelo lokutlola, itshwayo lokuthengisa, imfihlo yokuthengisa, ubumfihlo, ukutjhatjalaliswa, namkha amanye amalungelo wanoma ngubani;
- iyahlambalaza, inkohliso, iyadukisa, iyakhohlisa, nofana iyamanga ngamabomu;
- iqukethe nofana ikhuthaza i-malware, ukukhwabanisa, ukukhwabanisa, ukukhwabanisa, nofana okunye ukuziphatha kobulelesi;
- iqukethe iKhodi elimazako nofana irhelebha ukufikelela okungakavunyelwa, ukuhlukunyezwa, nofana ukuyekethisa amasistimu nofana idatha;
- ikhuthaza nofana irhelebhe ukweba, ukusetjenziswa kwemali, ubuphekula, ukukhukhuthiswa, nofana ezinye iindlela zobulelesi;
- iqukethe isofthiwe ekhonjiweko, i-warez, izinto zokusakaza ezingekho emthethweni, nofana ipahla yedijithali eyebiweko;
- iqukethe nofana ikhuthaza ukugembula okungekho emthethweni;
- yephula ubumfihlo bomuntu nofana iveze ilwazi lomuntu mathupha ngokungasimthethweni;
- iqukethe inkulumo yenzondo nofana okuqukethwe okukhuthaza ukubandlululwa nofana ubudlwangudlwangu ngokungasimthethweni;
- ineenthombe zomseme ezisilapheleko, eziveza ubulili, nofana ziyinto yomuntu omdala.
Ukugwema ukuzaza, okuqukethwe kwabantu abadala, iinthombe zomseme ezisilapheleko, izinto eziveza ubulili, kanye nokukhangisa kwabantu abadala okuqinileko akukavunyelwa kumasevisi we-Sive.Host.
3. I-spam kanye nokukhulumisana okungakacelwa
3.1. I-Sive.Host ine umthethomgomo ongabekezeleli ukulwisana ne-spam. Angeze wathumela, usize, usize, uqalise, udlulisele, nofana ukhangise imilayezo engakacelwa ngokusebenzisa nofana ngokuhlobene nemisebenzi yethu.
3.2. Lokhu kuvinjelwa kusebenza kuma-imeyili, imilayezo eminengi, amarhemo wokuposa, amaphephandaba, ama-SMS, imilayezo esheshako, amabhodi wokucocisana, amahlelo wokucoca, amafomu wokuthintana, abaphenduli ngokuzenzakalelako, kanye neendlela zokuthintana ezifanako.
3.3. Ukukhulumisana kungathathwa njengokungakacelwa nangabe:
- umamukeli akhenge abawe ngokukhanyako namkha avume ukuyifumana;
- umamukeli angeze alindele ukuyifumana kuwe;
- ithunyelwa kusetjenziswa idatha yokuthintana ethengiweko, eklwetjhweko, evuniweko, nofana "yoluhlu oluphephileko";
- ithembele ekukhetheni ukuphuma kwaphela, lapho imvumo yangaphambilini ingakatholwa khona;
- ithunyelwa ebantwini ebegade bacele ukungatholi eminye imilayezo;
- kubonakala kudukisa malungana nobunikazi bomthumeli, umthombo, nofana ubuhlobo;
- ifihla nofana yenza amanga imininingwana yomsuka nofana ilwazi lokukhamba.
3.4. Kufanele ugcine amarekhodi athembekileko atjengisa bona umamukeli ngamunye wavuma nini, kuphi, begodu njani ukwamukela imilayezo evela kuwe. Singabawa amarekhodi anjalo lokha nasiphenya isikhalazo.
3.5. Njalo irhelo lokuposa elisemthethweni nofana incwadi yeendaba kufanele ifake indlela yokuzikhipha esebenzako.
3.6. Nangabe iwebhusayithi yakho, ibhokisi leposi, iskripthi, isicelo, nofana i-akhawunti isengozini begodu isetjenziselwa ukuthumela i-spam, singaba nomusa esehlakalweni sokuthoma lapho ubambisana khona ngokuzeleko begodu ulungise msinyana. Izehlakalo ezibuyelelweko, ukuvikeleka okumbi, nofana ukubhalelwa kulungisa kungabangela ukumiswa nofana ukuqedwa.
3.7. Sinelungelo lokukhokhisa imali yokuhlanza, iindleko zokususa irhelo elimnyama, iindleko zokuphenya, nofana iindleko zokulungisa ezihlobeneko lapho i-spam nofana imilayezo engakacelwa ilandelelwa khona enkonzweni yakho nofana e-akhawundini yakho.
4. Ukusetjenziswa kumbi kwe-Inthanethi nokuziphatha okungekho emthethweni nofana okungakafaneli
Awukafaneli usebenzise imisebenzi yethu nofana inethiwekhi ukuzibandakanya ekuziphatheni okungekho emthethweni, okuhlukumezako, okulimazako, okukhohlisako, nofana okungakafaneli, okufakahlangana:
- ukufikelela okungakavunyelwa emahlelweni, imisebenzi, idatha, nofana amanethiwekhi;
- ukulinga ukuhlola, ukuskena, ukuhlola, nofana ukusebenzisa ubuthakathaka ngaphandle kwemvumo;
- ukuskena i-port, ukuhlaselwa kwephasiwedi, ukuhlaselwa ngamandla, ukugcwalisa ilwazi, nofana imizamo yokusebenzisa kumbi;
- ukutjheja idatha nofana ithrafikhi ngaphandle kwemvumo;
- ukukhwabanisa, ukukhwabanisa, ukukhwabanisa, ukuzifanisa, nofana ubunjiniyela bezenhlalakahle;
- ukubhoma kweposi, ukukhukhula, ukulayisha ngokweqileko ngamabomu, ukuhlaselwa kokurhatjhwa, nofana umsebenzi wokwala isevisi;
- ukukhohlisa nofana ukukhohlisa iinhloko, ilwazi lokudlulisa, nofana imininingwana yomthumeli;
- ukusabalalisa i-malware, i-spyware, ama-trojan, i-ransomware, nofana amathulusi afana nawo ayingozi;
- ukusebenzisa imisebenzi yethu ukwenza lula ukukhwabanisa namkha ukusabalalisa okuqukethwe okungekho emthethweni;
- ukusebenzisa imisebenzi yethu ngendlela engabangela ukuziphindiselela, ukufakwa erhelweni elimnyama, ukukhonona ngokomthetho, nofana ukujeziswa kwenethiwekhi yethu;
- ukusebenzisa imisebenzi yethu ngendlela ephula imithetho, imithetho, nofana imithetho yokuziphatha.
5. Iimfuneko zezokuphepha
5.1. Amakhasimende kufanele athathe amagadango wokuphepha azwakalako ukuvikela amawebhusayithi wawo, amaseva, amaskripthi, amabhokisi weposi, ama-database, amadivayisi, kanye neenqinisekiso.
5.2. Kufanele ugcine isofthiwe efakiweko isesikhathini esifaneleko begodu ilungiswe, kufaka hlangana isofthiwe ye-CMS, ama-plugin, amathimu, izandiso zephaneli yokulawula, amalayibhrari, kanye neensetjenziswa ezikhethekileko.
5.3. Unomthwalo wokuqinisekisa bona imitlolo neensetjenziswa ezifakwe ngaphasi kwe-akhawunti yakho zivikelekile begodu iimvumo zibekwe kuhle.
5.4. Kufanele usebenzise amaphasiwedi aqinileko begodu uwavikele kuhle. Amaphasiwedi abuthakathaka, amaphasiwedi asetjenziswe godu, nofana ukuphathwa ngokunganaki kweenqinisekiso okubangela ukuyekethisa kungabangela ukumiswa, ukusethwa kabutjha kwephasiwedi, nofana ezinye iindlela zokuvikela.
5.5. Singakufuna bona ulungise ubuthakathaka, ususe isofthiwe engaphephileko, utjhugulule imininingwana, nofana uthathe amanye amagadango wokuvikeleka ngaphakathi kwesikhathi esibekiweko esicabanga bona sifanele.
6. Ukusetjenziswa kumbi kweempawu ze-akhawunti
6.1. Iimfanelo ze-akhawunti zingasetjenziselwa ukusebenza okusemthethweni kwamawebhusayithi, iinsetjenziswa, nofana imisebenzi ehlotjaniswa ne-akhawunti leyo.
6.2. Awukafaneli usebenzise iimfanelo ze-akhawunti ukunikela ukumelana okungaziwako, ukudluliselwa okuhlukumezako, ukufinyelela komuntu wesithathu okufihlekileko, nanyana ngiyiphi isevisi evumela ukuziphatha okuhlukumezako, okungaziwako, okudukisako, nofana okulimazako.
6.3. Awukafaneli usebenzise amaphakheji wethu weWebhusayithi nama-imeyili ukuthengisa kabutjha nofana ukusabalalisa imisebenzi ngendlela engavunyelwa mkhiqizo osebenzako.
6.4. Lapho umkhiqizo uvumela ama-domain amanengi, lawo ma-domain kufanele asetjenziswe ngokuya ngobubanzi bomkhiqizo ingasi njengeplatifomu engagunyaziweko yomthengisi omkhulu ngaphandle kwalokha nakuvunyelwe mkhiqizo namkha ilungiselelo lokuthengisa elihlukileko.
7. Iinhlelo ezabelwana ngazo nokusetjenziswa kwemithombo
7.1. Amakhasimende asebenzisa iindawo ezabelwana ngazo, kufaka hlangana Ukusingathwa kweWebhusayithi ne-imeyili, akukafaneli isebenzise iinsetjenziswa ezabelwana ngazo ngendlela ephazamisa ukusebenza okujayelekileko kwesevisi nofana isebenzise isabelo esingalinganiko se-CPU, imemori, i-disk I/O, umthamo weposi, iinsetjenziswa zedathabheyisi, nofana iinsetjenziswa zenethiwekhi.
7.2. Iimbonelo zokuziphatha okuvinjelweko nofana okuvinjelweko eendaweni ezabelwana ngazo zifaka hlangana:
- ukutjhaywa kweseva ngokweqileko, ithrafikhi, nofana umsebenzi wangemuva;
- imitlolo engasebenzi kuhle nofana imibuzo yedathabeyisi ethinta abanye abasebenzisi;
- umsebenzi weposi ngobunengi ongaphezu kwemikhawulo evunyelweko;
- imitlolo ebalekako nofana ukuzenzekelayo okufuna iinsetjenziswa;
- amahlelo wokucoca nofana iinsetjenziswa ezifanako ezisebenzisanako ezingafanelanga ukusingatha okwabelwana ngakho;
- amaphetheni wokusetjenziswa kwedathabheyisi ahlasela phasi ukusebenza kweseva yedathabheyisi ehlanganyelweko.
7.3. Singamisa, sivimbele, sivimbele, nofana sifune amatjhuguluko kiyo nanyana ngiyiphi i-akhawundi nofana isevisi lapho ukusetjenziswa kwemithombo ngokweqileko kuthinta kumbi amanye amakhasimende nofana ukuzinza kweplatifomu.
8. Iinqubo zeseva
8.1. Eendaweni zokubamba ezabelwana ngazo, ukufakwa nofana ukusebenza kweenkambo ezizijameleko ezingekho ngaphasi kweseva, amademoni, nofana imisebenzi yangemuva eragela phambili akukavunyelwa ngaphandle kobana kuvunyelwe mkhiqizo.
8.2. Imisebenzi ye-Cron ingavunyelwa emaphakhejini afanelekako, ngokuya ngemikhawulo ezwakalako, kufaka hlangana ukuvama kokusetjenziswa nokusetjenziswa kwemithombo.
8.3. Lokhu kuvinjelwa kukhona ukuvikela ukuphepha, ukuzinza kwesevisi, amandla we-CPU, ukutholakala kwememori, kanye nekhwalithi yesevisi jikelele kibo boke abasebenzisi besakhiwo esihlanganyelweko.
9. I-imeyili, ibhokisi leposi, kanye nemikhawulo yokuthumela
9.1. Awukafaneli usebenzise imisebenzi yeposi yokusingatha okwabelwana ngayo ukuthumela imilayezo eminengi, ukuthumela okunengi, nofana ukuthunyelwa kweposi okudlula imikhawulo yepulatifomu eyabelwanako.
9.2. Ngaphandle kobana sitjho ngenye indlela ngomkhiqizo othileko, singakhawulela namkha simise ama-akhawundi athumela amavolumu we-imeyili amanengi khulu, avuse iinghonghoyilo zokuhlukunyezwa, namkha adale ubungozi esithunzini sethu seposi namkha ukuthunyelwa kwethu.
9.3. Iposi eliphuma khulu, ngitjho nanyana lingahlukaniswa njenge-spam, lingaphula i-AUP le nangabe ayikafaneli umhlobo wesevisi.
10. Ukusetjenziswa kwediski nokugcinwa kwefayela
10.1. Awukafaneli usebenzise imisebenzi yethu njengesitoreji samafayela womuntu mathupha, indawo yokugcina isipele, nofana indawo yokulahla amadokhumenti ngaphandle kwalokha imisebenzi le yenzelwe lokho.
10.2. Okuqukethwe okugcinwe eensetjenzisweni zokusingatha kufanele kuhlobane ngqo newebhusayithi, i-imeyili, isicelo, nofana isevisi umkhiqizo wokubamba owenzelwe wona.
10.3. Ama-akhawundi anenani elikhulu lama-inode, inani elikhulu lamafayela, amabhokisi weposi amakhulu khulu, nofana ukuziphatha kwesitoreji okuthinta kumbi ukusebenza kweplatifomu kungakhishwa ema-backups, kufakwe iphawu lokubuyekezwa, kutlhogeke ukwehlisa ukusetjenziswa, kuthuthukiswa, nofana kumiswe.
10.4. Singabeka nofana sibuyekeze imikhawulo ye-inode, imikhawulo yokubalwa kwamafayela, imikhawulo yebhokisi leposi, nofana imithetho yokugcina ngezikhathi ezithileko ngebanga lokusebenza nofana lobuchwepheshe.
10.5. Amabhokisi weposi amakhulu angakatjhejwa, amabhokisi weposi abhabha, nofana ama-archives we-imeyili amakhulu khulu agcinwe isikhathi eside angathathwa njengokwephulwa kwe-AUP lapho enza khona imiraro yokusebenza, ukubulunga, nofana ukuhlukunyezwa.
11. Ukusetjenziswa Kwethrafikhi Nokusetjenziswa Okuzwakalako
11.1. Lapho umkhiqizo wokusingatha uthengiswa ngethrafikhi ephanako namkha engakalinganiswa, lokho akuvumeli ukusetjenziswa okuhlukumezako, okungalinganiko, okungakafaneli umhlobo wesevisi, namkha okulimaza ukuzinza kweplatifomu.
11.2. Imikhiqizo yokusingatha iwebhusayithi ne-imeyili ayihloselwe umsebenzi ofana:
- ukusabalalisa amafayela amakhulu nofana ukudawuniloda izibuko;
- ukusakazwa kwemithombo yeendaba;
- ukusetjenziswa okufana ne-CDN okukhulu;
- ukugcina imisebenzi ye-proxy;
- umthangalasiseko omkhulu we-SaaS ofanele ngcono i-VPS, amaseva we-Bare Metal, nofana umthangalasiseko wesintu.
11.3. Singafuna bona uthuthukise, uklame kabutjha, uthuthe, nofana wehlise ukusetjenziswa nangabe indlela yakho yokuhamba ayifanele umkhiqizo owusebenzisako.
12. Idathabeyisi
12.1. Idathabheyisi enikelwe ngamaphakheji wokusingatha kufanele isetjenziswe malungana nesevisi ebanjiweko ingasi njengendlela yokudlula imikhawulo yokugcina nofana yesevisi.
12.2. Ama-database angeze asetjenziselwa ukugcina amafayela amabili afana neenthombe, iinqolobane, amafayela wemidiya, nofana amaphakheji weensetjenziswa lapho lokhu kungasikho ukusetjenziswa okuhlosiweko.
12.3. Sinelungelo lokufuna amatjhuguluko emibuzweni engasebenziko, ukusetjenziswa ngokweqileko kokuthintana, ama-database amakhulu khulu, nofana amaphetheni wokusebenzisa ayingozi, begodu singathutha, sivimbele, nofana sikhubaze ama-database athintekako lapho kutlhogeka khona.
13. Amaseva we-Bare Metal, i-VPS, kanye ne-Managed Infrastructure
13.1. Amakhasimende asebenzisa i-VPS, umthangalasiseko wefu, nofana Amaseva we-Bare Metal babe nokutjhuguluka okukhulu, kodwana bahlale bangaphansi kwale-AUP begodu angeze basebenzisa imisebenzi leyo ngokuziphatha okungekho emthethweni, okuhlukumezako, okulimazako, nofana okungakafaneli.
13.2. Imisebenzi edala ukuvikeleka kwezinto eziphathekako, ukuhlukunyezwa, ukuthunyelwa, idumo, nofana ubungozi bokusebenza kunethiwekhi yethu ingabangela ukumiswa, ukuthunyelwa okunganalitho, ukuhlunga, ukuvinjelwa, nofana ukuqedwa ngitjho nemikhiqizo ezinikelwe.
13.3. Amaseva we-Bare Metal, i-VPS, nemikhiqizo efanako angeze yasetjenziselwa ukuhlanganisa nofana ukuhlanganisa iinsetjenziswa ngendlela etjhugulula khulu iphrofayili yesevisi ehlosiweko ngaphandle kwemvumo yethu lapho ukusetjenziswa okunjalo kudala umthelela ongakajayeleki wokusebenza nofana wezokuthengisa.
14. Ukugandelela
14.1. Singaphenya nanyana ngikuphi ukwephulwa okusolwako kwale-AUP.
14.2. Singathatha amagadango ngaphandle kwesaziso sangaphambilini lapho sikholelwa bona igadango elirhabako liyatlhogeka ukuvikela umthangalasiseko wethu, amanye amakhasimende, abantu besithathu, nofana iinrhuluphelo zethu zomthetho nezedumo.
14.3. Isenzo sokugandelela singafaka hlangana:
- ukukuyelelisa nofana ukufuna ukulungiswa;
- okufuna okumumethweko nofana amatjhuguluko wokuhleleka;
- ukusetha kabutjha iphasiwedi nofana iindlela zokuphepha;
- ukumiswa kwesikhatjhana;
- ukugandelela, ukuhlunga, ukukhipha umzila, nofana ukuvinjelwa kwesevisi;
- ukususwa nofana ukukhubaza izinto ezikhubekisako nofana iinkambo;
- ukupheliswa kwesevisi eyodwa nofana ngaphezulu nofana ama-akhawundi;
- ukubiza imali yokuhlanza, ukubuyisa, ukuphenya, ukususa irhelo elimnyama, nofana iindleko zokuphatha lapho kufanele khona;
- ukubika indaba le eemphathisweni zomthetho, abalawuli, abahlinzeki abaphezulu, abatloli, namkha abantu abathintekako.
14.4. Ama-akhawunti amisiwe namkha aphelisiweko ngebanga lokwephulwa kwe-AUP awanalungelo lokubuyiselwa imali, ngaphandle kwalapho sivumelana khona ngokutjho ngokutjho ngenye indlela ngokutlola.
15. Ukubika ukuhlukunyezwa
Nangabe ukholelwa bona uthole ukwephulwa komThethomgomo wokuSebenzisa okwamukelekako, sibawa ubike ku- abuse@sive.host.
